Carol Barwick  D.HYP, IEMT, TFT, MAPHP, MFHT
T: + 44 (0) 191 281 26 83   M: + 44 (0) 7712 864 760

Your company, your growth, your success and position in today’s global market depend on your people. Good people join your organisation with an expectation of continuous development to complement their existing knowledge and skills. A company that provides this delivers a strong message of stability and a belief in their contribution.

When those driving your product or service are properly trained and supported, your company operates like a finely tuned engine, each part synchronised and working in harmony for optimum results.Bespoke training and development can support the achievement of this. So, do you carry out a knowledge, skills and performance MOT? Who in your organisation needs fine tuning, an upgrade or support? Consider the impact if you don’t develop them and they stay.

Great organisations train their people to deliver the future by providing a template for a positive learning and growth culture; a culture that optimises wellbeing and performance at work.

Get in touch now to find out how we can work in partnership with you to build on your current success.
T: 0191 281 2683
E: info@cbld.co.uk

The following list of key training areas are simply broad topics. For further details click on the link.

PERSONAL DEVELOPMENT

  • Building Resilience – Reducing Stress
  • Using NLP in the workplace
  • Dealing with Violence and Aggression
  • Time & Self-Management
  • Emotional Intelligence
  • Dealing with Difficult People and Situations
  • Dealing With the Media

TRAINING & HR

  • Equality & Diversity
  • Train the Trainer
  • Discipline and Grievance
  • Recruitment & Selection
  • Unconscious Bias
  • Mediation Skills

INFORMATION & COMMUNICATION

  • Negotiation Skills
  • Constructive Communication
  • Report Writing & Presentation
  • Better Business Writing
  • Effective Meetings & Minute Taking
  • Presentation Skills

NEW BUSINESS START UP 

  • The Business Gym™ for new starts
  • Building Sales in a Small Business
  • Resilience for Owner Managers

LEADERSHIP & MANAGEMENT

  • Team Leader/Supervisor Development
  • Project Management
  • Managing Conflict in the Workplace
  • Managing Change
  • Problem Solving & Decision Making
  • Managing and Appraising Performance
  • Absence Management

SALES

  • Successful Telephone Sales
  • Selling for Non-Sales People
  • Sell On, Sell Up & Close

CUSTOMER SERVICE

  • Managing Customer Service
  • Delivering exceptional Customer Service
  • Customer Relationships Management

REDUNDANCY SUPPORT

  • Mastering the Job Interview
  • Expert Online Job Search
  • Building Resilience / Reducing Stress

PERSONAL COACHING

  • 1:1 Development Coaching (all levels)
  • Resilience Coaching

MEDIATION –

  • Support for individuals
  • Support for teams

 

Share